Key Responsibilities:

GRC Development & Configuration:

Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.

Configure and customize workflows, dashboards, and reports to meet organizational requirements.

ServiceNow Workspace Development:

Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling productive task management and visibility for end-users.

Configuring the existing Workspaces while adding/removing widgets etc.

Portal Design & Development:

Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.

Catalog form creation and integrating those with other ServiceNow modules is key.

Integration:

Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.

Troubleshoot and resolve integration issues effectively.

Scripting & Customization:





Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.

Optimize scripts to ensure system performance and scalability.

Process Optimization:

Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.

System Administration & Support:

Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.

Provide technical support and training to end-users and stakeholders.

Required Skills & Experience:
- Proven experience in ServiceNow GRC module implementation and development.
- Hands-on experience with ServiceNow Workspace design and development.
- Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
- Experience in developing and customizing ServiceNow Portals, widgets, and UI page

📌 Service Now and GRC Developer (Mumbai)
🏢 Contactx Resource Management
📍 Mumbai