Roles & Responsibilities
- Provide day-to-day support for the Coupa platform, including incident triage and issue resolution.
- Configure and maintain Coupa modules for end-to-end P2P processes.
- Monitor application performance, data integrity, and perform root cause analysis.
- Support supplier enablement, catalog management, invoicing, and workflows.
- Gather business requirements and implement system configurations.
- Support UAT, defect management, releases, and go-live activities.
- Develop reports/dashboards and support integrations.

Must Have
- Bachelors degree in Business, Finance, Information Systems, Supply Chain, or equivalent
- 5+ years of application support experience with Coupa or similar P2P platforms.
- Hands-on experience with Coupa (Requisitioning, Purchasing, Invoicing,



Workflows).
- Robust knowledge of Procure-to-Pay (P2P) processes.
- Experience in incident, problem, and change management.
- Experience with UAT, defect management, and system configuration.
- Understanding of integrations, data flows, and basic SQL/log analysis.
- Strong analytical and troubleshooting skills.

Good to Have
- Experience with ServiceNow/Jira or similar ITSM tools.
- Knowledge of ERP integrations (SAP, Oracle, Workday).
- Experience with reporting and dashboard development.
- ITIL or Coupa certification.
- Experience in Agile environments.

📌 CoupaP Platform Support Specialist (Bengaluru)
🏢 hiringhood
📍 Bengaluru