Summary
Position Summary
DFO&I2027;

Customer
The Customer Team empowers organizations to build deeper relationships with customers through cutting-edge strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology-enabled managed insights that guide ongoing transformation and operational excellence.

Position Summary
Level
: Consultant, Managed Services





A skilled Veeva CRM Consultant with experience in designing, configuring, and supporting Veeva CRM solutions for life sciences organizations. The candidate should have strong knowledge of Veeva CRM, Salesforce platform fundamentals, pharmaceutical commercial processes, and stakeholder management. This role will support business teams in improving CRM effectiveness, sales operations, and customer engagement capabilities.

Work you’ll do:
- Gather and analyse business requirements related to Veeva CRM processes
- Configure and support Veeva CRM functionalities including call reporting, account management, territory alignment, and CLM
- Work with business stakeholders, product owners, and technical teams to translate requirements into scalable solutions
- Support integrations between Veeva CRM and upstream/downstream systems
- Participate in defect resolution, testing, deployment, and post-production support

📌 Veeva CRM (Hyderabad)
🏢 Deloitte
📍 Hyderabad