Job Description
We are seeking a Digital Payments Product Manager to join the Transaction Banking division, focused on delivering robust digital payments experiences through the web portal for our corporate clients. In this role, you will execute on the digital payments strategy and roadmap to deliver intuitive web payments experiences for our corporate clients globally.
In this role, you will collaborate closely with interdisciplinary teams including engineering, design, operations, risk/compliance, and client facing teams to deliver consumer-grade digital solutions to corporate clients. You will be responsible for hands-on execution and stakeholder alignment to deliver delightful client experiences.
Responsibilities
- Execute against product strategy and roadmap to deliver measurable improvements through the digital payments experience, balancing client outcomes, business needs, risk controls, and technical feasibility.
- Identify and define product requirements for web-initiated payments based on client feedback and user data.
- Document clear user journeys, user stories,
and acceptance criteria to direct and inform design and engineering resources.
- Participate in backlog grooming, sprint planning, and prioritization of features to ensure timely delivery of enhancements.
- Coordinate with engineering and testing teams to ensure product features are delivered on time and meet quality standards.
- Collaborate with the design team to ensure digital solutions are designed to deliver exceptional user experience for corporate clients.
- Work with coverage and support teams to gather insights into client needs and pain points.
- Analyze user behavior, feedback, and data to continuously refine, enhance, and prioritize product features to deliver impactful outcomes.
- Manage inter-team and technology dependencies to mitigate project and product risks.
- Develop and nurture cooperative working relationships with key internal partners including various product teams,