- Serve as the primary point of contact for customers, overseas agents, and internal teams
- Maintain qualified and timely communication through email, phone, and chat
- Work closely with the operations, sales, and finance teams to ensure seamless service delivery
- Provide post-shipment support and follow-up on outstanding payments if required
- Maintain customer records and shipment logs in the company system
📌 Customer Support Professional (Navi Mumbai)
🏢 LANCER CONTAINER LINES
📍 Navi Mumbai
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