Job description

The Café lead is responsible for overseeing both the kitchen and front-of-house operations. This dual role involves preparing and cooking food, managing café staff, ensuring excellent customer service, maintaining inventory, and ensuring the profitability and smooth functioning of the café. The role requires a balance of culinary skills, team management, and operational oversight.

Key Responsibilities:
- Food Preparation & Cooking:
- Prepare and cook food items according to recipes and café standards.
- Ensure the presentation of dishes is consistent and visually appealing.
- Menu Development:
- Collaborate with the team to develop seasonal menu items, daily specials, and recent offerings.
- Ensure menu items reflect customer preferences and market trends.
- Kitchen Hygiene & Cleanliness:
- Maintain a clean, organized, and sanitary kitchen environment in compliance with food safety standards.
- Regularly clean and sanitize kitchen workstations, equipment, and utensils.
- Time Management:
- Ensure timely preparation and service of food, especially during peak hours.




- Coordinate with front-of-house staff for smooth service.
- Health & Safety Compliance:
- Adhere to all health, safety, and sanitation procedures.
- Ensure proper storage, labeling, and handling of ingredients.
- Staff Management & Training:
- Hire, train, and manage café staff, including baristas, cooks, and servers.
- Schedule shifts, ensuring adequate coverage during peak hours.
- Provide ongoing coaching and performance feedback to staff.
- Customer Service:
- Ensure high levels of customer satisfaction by providing excellent service.
- Address and resolve customer complaints in a professional manner.
- Maintain a welcoming and friendly atmosphere in the café.
- Inventory & Supply Management:
- Oversee ordering and stock control for food, beverages, and supplies.
- Monitor stock levels to ensure cost-effective inventory management.
- Financial Management:
- Monitor café financial perfo

📌 Café staff (Kandivali East)
🏢 KIWI Kisan Window
📍 Kandivali East