Job Summary: We are seeking a motivated Customer Support Executive. The role involves engaging with customers telephonically, understanding their needs, and guiding them to use product features effectively.
Duties & Responsibilities:
· Identify customer needs and recommend appropriate product features.
· Respond promptly and professionally to customer inquiries.
· Support upsell Cross sell activities.
Required Skills & Abilities:
· Excellent communication in Hindi & English
· Strong interpersonal and soft skills.
· Ability to handle difficult conversations with professionalism.
Educational Qualification:
· Graduate / Undergraduates.
Experience:
Experience in Inbound / Outbound calling campaigns preferred.
Freshers with good comunication skills can also apply
Work Environment:
· Work from Office.
· 6-day work week.
We are also accepting applications for this profile from BPO and fresher job candidates such as Customer Support Executive, Customer Care Executive, and Customer Service roles (BPO fresher).
Advantages:
- Health insurance
- Provident Fund
Experience:
- Customer Service roles : 1 year /Fresher also welcome
Location:
- Gurugram, Haryana (Preferred)
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
Pay: ₹18,949.08 - ₹27,600.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Gurugram)
🏢 Worxpertise (Edge Business Solutions
📍 Gurugram
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