Program Manager, Customer Experience (Kolkata Metropolitan Area)

Program Manager, Customer Experience (Kolkata Metropolitan Area)

13 Aug
|
Sprinto
|
Kolkata Metropolitan Area

13 Aug

Sprinto

Kolkata Metropolitan Area

Sprinto is an
Autonomous Trust Platform
that centralizes trust requirements across
security frameworks, vendors, and customers.
Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve
raised
$31.8M
in funding to fuel our mission. Trusted by over
3,000 organizations across 75 countries
, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With
300+ native integrations
and AI-driven automation, Sprinto supports
200+ global security standards natively
, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.

Founded in 2020
by second-time founders Girish Redekar and Raghuveer Kancherla,



Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.

What the Role Involves:
The Program Manager, Customer Experience will build and scale the programs that make Sprinto's customer journey more predictable, efficient, and valuable, by identifying friction across handoffs, onboarding, implementation, adoption, support, renewal, and expansion, and turning these into cross-functional programs with explicit owners, operating cadence, metrics, and measurable business impact. In parallel, you will directly own deployments for some of our largest enterprise customers, acting as the project lead to drive successful onboarding and time-to-value, while using these engagements as a ground-level lens into customer challenges to inform scalable systems, playbooks, and improvements. This is a high-ownership IC role

📌 Program Manager, Customer Experience (Kolkata Metropolitan Area)
🏢 Sprinto
📍 Kolkata Metropolitan Area

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