Overview

The Senior Lead Support Engineerwill be responsible to design, develop, debug, test, and unit test reliable, scalable, and effective software applications Majesco’s Loss Control 360 product that uses the Microsoft development stack, including c#, dotnet framework, SQL server, etc. The ideal candidate will be comfortable working on a variety of projects simultaneously with continual problem solving in a fast-paced environment. Candidates who can naturally excel in a position that is technical/analytically focused within established systems, standards and procedures will find satisfaction in this position.

Roles and Responsibilities
- Design, develop, debug, test, and unit test high performance web applications used by global customers.
- Work within the defined Software Development Life Cycle (SDLC) process, coding standards and best practices
- Perform peer reviews to help the team adhere to architectural guidelines and design best practices.
- Work with leadership and team to breakdown large projects into manageable units of work.




- Provide technical support to customers and end-users for our software and web applications.
- Troubleshoot issues and resolve technical problems in a timely and satisfactory manner.
- Develop technical and user documentation as needed.
- Interact with the internal stakeholders (Business Analysts, Project Managers, QA testers, Architects, etc.), clients and team members.
- Implement integration between product and other external systems.
- Collaborate with cross-functional teams to deliver high-quality software products.
- Participate in Agile software development methodologies, including daily stand-ups, sprint planning, and retrospectives.
- Participate in requirements grooming sessions to understand requirements and acceptance criteria.
- Assist management with technical overview of the team and provide mentoring of other developers.
- Should have good communication and analytical skills.

Essential Skills & Knowledge Quali

📌 Lead Engineer (India)
🏢 Candidate Experience site
📍 India