Sirius Global Limited
(Formerly Sirius Informatics India Ltd.)
CIN U72900DL2000PLC108741

Sirius Global Limited (formerly known as Sirius Informatics India Ltd.), a public limited company registered under the Ministry of Micro, Small and Medium Enterprises, Government of India, is engaged in the business of providing IT Facility Management Services, IT hardware and software maintenance Services, workforce supply, computer consultancy, and other information technology and computer services.

The company has its registered office at 508 Ashok Bhawan, 93 Nehru Place, Current Delhi, with eight branch offices in Ahmedabad, Kochi, Kolkata, Lucknow, Mumbai, Vizag and Tirunelveli and has project sites all over India. Some of its prestigious clients are Gas Authority of India Limited - GAIL (India) Ltd., Nuclear Power Corporation of India Limited (NPCIL), Indian Railways, Bharat Heavy Electricals Limited (BHEL), Airport Authority of India, Hindustan Aeronautics Limited (Koraput), Jaipur Development Authority, Bharat Petroleum Corporation Limited etc.

Sirius Global Limited (SGL)



is pleased to invite applications for Service Delivery & Operations
for its HQ office.

POSITION PROFILE

Position Title: Service Delivery & Operations
Location: New Delhi
Reports to/Position Title: Managing Director
Senior Managers (dotted line)
Supervisors: Project Staff across various project sites

Job Overview:
This Service Delivery & Operations role will be overseeing number of key functions to deliver of a high-quality service as per SLA for external clients of Sirius, based all over India.

Key Roles and Responsibilities

Service Delivery & Operations will be responsible for following:
- Manage Multiple Projects involving L1/L2 support teams, located at different locations.
- Strict Adherence to SLA as per terms, ensure service delivery is timely and accurate on a daily basis.
- Track & Maintain MIS data to gauge performance on daily/weekly/monthly/quarterly for the project.
- Any Request/Require

📌 Service Delivery (Delhi)
🏢 Sirius Global
📍 Delhi