Warehouse Operations
- Manage daily warehouse operations including receiving, put-away, storage, picking, packing, dispatch, and returns.
- Ensure timely order fulfilment and adherence to operational KPIs.
- Plan manpower and maintain warehouse discipline and housekeeping.
Warehouse Management System (WMS)
- Execute and monitor warehouse transactions through WMS.
- Maintain accurate inventory records and real-time system updates.
- Coordinate with the WMS support team for issue resolution and process improvements.
Inventory & Dispatch
- Ensure inventory accuracy through cycle counts and stock audits.
- Monitor stock movement, barcode accuracy, and SKU management.
- Coordinate with courier partners to ensure timely and accurate dispatches.
Team & Process Management
- Lead and supervise warehouse staff.
- Develop and implement SOPs and continuous process improvements.
- Train team members and promote a culture of accountability and operational excellence.
Reporting & Coordination
- Prepare operational MIS reports and monitor warehouse KPIs.
- Coordinate with internal teams and vendors to ensure smooth warehouse operations.
Key Skills
- Warehouse Management System (WMS)
- Warehouse & Inventory Management
- Dispatch & Logistics
- SOP Development
- Team Leadership
- Vendor Coordination
- Problem Solving & Process Improvement
Qualifications & Experience
- Any bachelor’s degree
- 2–4 years of experience in warehouse operations.
- Experience with WMS, inventory management, and team handling is preferred.
- Exposure to E-commerce, Publishing, Retail, FMCG, or Distribution warehouses is an advantage.