Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
About the job
Cloud Application Services (CApS) is an organization within Siemens Industry Software responsible for delivering and handling the customer environments for Product life cycle management (PLM) and Manufacturing operation management (MOM) applications from Siemens portfolio on cloud. With its centers in India, Malaysia, Mexico, UK, US and Poland, CApS have successfully supported both implementation and support projects for our customers.
The Cloud Operations Manager at CApS is a pivotal role, serves as the central liaison and trusted single point of contact for all critical internal and external collaborators, ensuring seamless communication and strategic alignment.
This role offers an outstanding chance to drive operational excellence and influence key decisions within a global cloud environment.
Key Responsibilities:
- Maintain the operational Governance within the regional CApS team, ensuring the operation management governance.
- Handle the customer engagement throughout the life cycle, accountable for all activities from customer onboarding to SAAS till offboarding and renewals.
- Risk Issue management which include planning, identification, analysis, response planning and controlling.
- Proactively supervise the project's overall progress, resolving issues and initiate corrective and preventive action as appropriate.
- Review the contract and derive actions concerning risks, opportunities and contractual obligations
- Handle customer support requirements and project scope to achieve project objectives
- Collaborator management both internal and external to Siemens, running and re
📌 Services Project Manager (Pune)
🏢 Siemens
📍 Pune
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