Hello Visionary,

We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in future. Does that sound like youThen it seems like youd make a great addition to our vibrant international team.

Youll create impact by
- Lead ServiceNow-based service design for network services within the myIT / ServiceNow framework.
- Translate network requirements into explicit user stories, service definitions, catalog items, and implementation requirements.
- Work closely with network architects, business stakeholders, ServiceNow teams, and external implementation partners.
- Define and document IST / SOLL processes for network service delivery and operational alignment.
- Design ServiceNow service catalog items, SRM transactions, workflows, transformation maps, and CMDB / CI requirements.
- Support integration of network services such as LAN, SD-WAN, segmentation, and successor services into ServiceNow / ITSM.




- Coordinate with implementation partners such as Infosys / NGS for story development, testing, PoC, and pilot phases.
- Ensure myIT / ServiceNow acts as the system of record for network service assets, configurations, and operational processes.
- Drive automation, API-first integration, and continuous improvement to reduce manual effort and improve MTTR.
- Support governance, service quality, commercial integration, billing, settlement processes, and CLI implementation.

You're excited to build on your existing expertise, including
- 5+ years of experience in ServiceNow, ITSM tooling, service design, or service architecture in large enterprise environments.
- Strong hands-on understanding of ServiceNow ITSM, Service Catalog, SRM, CMDB, workflows, and transformation maps.
- Experience creating user stories and translating business or technical requirements into ServiceNow implementation language.
- Good understanding of

📌 ServiceNow Architect (Bengaluru)
🏢 Siemens
📍 Bengaluru