Job Title

Operations SR Executive

Function

Ground Operations

Reporting to

Head - Ground Hub Operations

1. Purpose

Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift; Ensure timely and accurate connections of shipments onto the ground network during the shift

2. Key Responsibilities

Responsibilities

Operational
- Supervise the entire shift operations in terms of inbound, outbound and transit operations for shipments mainly in terms of tally, documentation and loading operations for

o Ensuring timely and accurate connections of shipments onto the approved ground network

o Ensuring the timely and accurate dispatch of inbound loads to the respective service centers/ PUDs/ DCs/ directly to customers during the shift
- Ensure on time arrival and departures of all loads during the shift; Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs
- Ensure smooth conduct of activities related to Point to Point operations,



Multi-level billing operations and EDL/ ODA operations during the shift
- Manage connections of daily inbound and outbound shipments on the rail network
- In case of Rail operations, ensure timely load connections and receipt of loads to and from the railway stations
- Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit loads during the shift
- Coordinate with check-posts and nakas for clearance of shipments
- Oversee the work of supervisors in the shift to ensure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the ground hub
- Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift; Provide communication regarding the same to the concerned PUD Centers / Service Centers
- Ensure code updations for

📌 Executive Operation (Chennai)
🏢 Dhl
📍 Chennai