In this role you will drive Sales Force Effectiveness (SFE) for India & Middle East, Africa with the objective to simplify and drive alignment in approach and execution for all SFE related tasks, partnering with in-country GM/BUDs, Marketing and Sales functions in market, the SFE Lead across all Convatec Business Units, focusing on these 4 key SFE areas:
- Ensuring the right customer coverage plan
- Increasing the impact of each customer interaction
- Creating a performance-focused sales team
- Enabling productive & effective sales operations

Key duties and responsibilities:
- Leadership:
- Influence, lead & drive across all SFE pillars for their Market
- Drives and provides coaching for sales leaders on how to generate insight from CRM usage
- SFE Pillars, Process and Reporting Alignment:
- Develop and implement processes and governance to drive salesforce & sales operations excellence in country, ensuring these are discussed with GEM SFE Lead for full SFE Global alignment prior to deploying.




- Support the alignment of reporting across the region focusing on trade & in market sales performance
- Customer analysis, pipeline insight, win/loss reviews
- Develop sales capabilities.
- Provide insights on the Activities that drive performance.
- Responsible for proactive follow up and completion of all Sales Incentive Plan activities to include Quota setting, Scheme Design, Reporting and Insights and proactive alignment & feedback to the GEM SFE
- Driving usage of Tools to increase Insights:
- Maintain expert level of Knowledge of system functionality.
- Ensure Account Planning and Chance planning is in place and drive business continuity in line with agreed priorities.
- Ensure that the data in the CRM is correct and allows for business continuity.
- Ad hoc support as required

Skills & Experience:
- At least 5 years Salesforce Effectiveness experience, preferably candidates transitioning from Sales role based in MedTech or pharma
- Growth mindset and strong can-do

📌 Sales Force Effectiveness (Gurugram)
🏢 Convatec
📍 Gurugram