Company Description
Arrakis Ventures is a business strategy and management consulting firm focused on turning growth opportunities into measurable results. The firm partners with founders, family-owned businesses, and mid-market enterprises across India on strategy, growth consulting, market entry, operational excellence, and business transformation. Arrakis Ventures emphasizes a “clarity before complexity” approach, beginning each engagement with a deep understanding of the client’s market, constraints, and goals. The team delivers tailored, executable roadmaps instead of generic frameworks or overly complex presentations, aiming to provide strategy consulting that directly impacts performance.

Role Description
The Information Technology Specialist will provide day-to-day technical support for internal teams, ensuring that IT infrastructure is secure, reliable, and aligned with business needs. This full-time, on-site role is based in the Mumbai Metropolitan Region and involves managing network systems, monitoring performance, and implementing updates and security measures.



The specialist will handle hardware and software installation, diagnose and resolve technical issues, and escalate complex problems when needed. Responsibilities include administering user accounts and access controls, maintaining documentation of IT procedures, and coordinating with external vendors or service providers. The role also requires delivering responsive, professional support to team members, helping optimize technology tools that enable consulting projects and internal operations.

Qualifications
- Strong foundation in Information Technology, including systems administration and IT support practices.
- Proficiency in Network Administration and Network Security to manage, monitor, and protect in office infrastructure.
- Advanced Troubleshooting skills to diagnose and resolve hardware, software, and connectivity issues efficiently.
- Customer Service and communication skills to support

📌 Information Technology Specialist (Mumbai)
🏢 Arrakis Ventures
📍 Mumbai