IT Support & Network Technician

Location: Corporate Office Udaipur, Rajasthan

Experience: Minimum 3 Years

Employment Type: Full time

Industry: Healthcare / IVF / Multi-Location Operations

Job Summary

We are seeking a skilled and proactive IT Support & Network Technician to manage hardware, networking, and IT infrastructure across our corporate office and branch locations. The ideal candidate should possess strong troubleshooting abilities, hands-on experience with network devices and firewalls, and be willing to travel for installation, maintenance, and support activities.

Key Responsibilities
- Assemble, install, configure, and troubleshoot desktops, laptops, printers, and other IT hardware.
- Diagnose and resolve hardware, software, operating system, and peripheral issues.
- Install, configure, and maintain LAN, WAN, Wi-Fi networks, routers, switches, and access points.
- Configure, manage, and troubleshoot firewalls, VPNs, and network security settings.
- Monitor network performance and ensure high availability with minimal downtime.
- Install and maintain CCTV systems,



biometric devices, IP phones, and other network-enabled devices.
- Manage user accounts, email configuration, system access, and basic Active Directory administration (preferred).
- Perform preventive maintenance, regular system health checks, and data backup verification.
- Coordinate with external vendors and ISPs for internet connectivity, hardware procurement, and technical support.
- Maintain IT asset inventory, documentation, and service records.
- Provide remote and on-site technical support to multiple branch locations.
- Ensure compliance with IT security policies and best practices.
- Be available to travel to company locations for setup, maintenance, troubleshooting, and IT infrastructure projects.

Required Skills
- Strong knowledge of computer hardware assembly and troubleshooting.
- Hands-on experience with networking concepts including TCP/IP, DNS, DHCP, VLANs, and VPNs.
- Ex

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