JOB DESCRIPTION
- Lead, mentor and motivate team to achieve sales targets.
- Ensure the team follows SOP and company regulations.
- Maintain outlet condition including interior, exterior, product display and visual merchandising.
- Provide in-house training including product knowledge, customer service procedures and POS system training.
- Handle and resolve customer issues to maintain a positive shopping experience.
- Responsible for daily outlet opening and closing procedures including cash handling and reconciliation.
- Manage outlet stock inventory and ensure stock variance remains minimal while implementing loss prevention practices.
- Monitor sell-through reports from POS system daily and liaise with backend team for stock replenishment.
- Work with backend for recruitment, promotion layout and merchant settings.
- Submit required documents to malls and communicate with backend team to ensure tasks are completed.
- Arrange staff shifts and working hours including weekends and peak holiday periods.

REQUIREMENT




- Age 25 and above
- SPM with passes in BM, BI, Mathematics and at least two other subjects
- Fresh graduates are encouraged to apply
- Minimum 3 years retail supervisory experience in the same company
- Possess valid driving license and own transport
- Physically and mentally healthy
- Willing to work weekends, shifts, public holidays and overtime
- Able to communicate in Bahasa Malaysia and English (Mandarin is an advantage)
- Computer literate with knowledge of MS Office 365 and POS system
- Soft skills: Leadership, problem solving, reporting, operations management, coaching and critical thinking

PERKS
- Competitive Performance Bonus & Annual Bonus
- Statutory Contributions
- Medical Benefits with Panel Clinic Access
- Group Accident Insurance Coverage
- Staff Purchase Discounts
- Uniform Sponsorship
- Transport Allowance

📌 ASSISTANT STORE MANAGER (Nirsa)
🏢 Hype
📍 Nirsa