Saptaveda Herbals Pvt. Ltd. is looking for a compassionate and proactive Ayurvedic Pharmacist to join our patient care team. As the primary point of contact for our online consultation services, you will play a vital role in assisting patients throughout their consultation journey, supporting our consulting doctors, and providing accurate information about prescribed Ayurvedic products.
This role is ideal for candidates who enjoy interacting with patients, possess strong communication skills, and are passionate about delivering an exceptional patient experience.
Key Responsibilities
- Assist patients before, during, and after their online consultations.
- Coordinate with consulting doctors to ensure a smooth and efficient consultation process.
- Review consultation details and assist in facilitating seamless patient communication.
- Explain prescribed Ayurvedic products, including their usage instructions, ingredients, and key advantages.
- Respond to patient enquiries regarding prescribed products and consultation procedures,
while referring medical or clinical queries to the consulting doctor.
- Follow up with patients to ensure they receive timely support and guidance regarding their prescribed products.
- Maintain accurate patient records and consultation documentation.
- Coordinate with internal teams to ensure prompt processing of patient requirements.
- Deliver a professional, empathetic, and patient-centric experience across all communication channels.
- Perform all other duties, responsibilities, and miscellaneous activities as assigned by the Department Head and Management
Qualifications
- Diploma in Ayurvedic Pharmacy (DAP) or an equivalent qualification recognized by the relevant authority.
- Freshers and experienced candidates are welcome to apply.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong patient engagement and counselling abilities.
- Good understanding of Ayurvedic products and formulations.