Job Title: L1 Linux System Administrator Monitoring Desk
Location: Mahape, Navi Mumbai
Type: Onsite Work from office
About Neysa Neysa is an AI Acceleration Cloud System provider, dedicated to democratizing AI adoption with purpose-built platforms and services for AI-native applications and workloads. Co-founded by industry leaders, we empower businesses to discover, deploy, and scale Generative AI (Gen AI) and AI use cases securely and cost-effectively. Our flagship platforms Neysa Velocis, Neysa Overwatch, and Neysa Aegis accelerate AI deployment, optimize network performance, and safeguard AI/ML landscapes. We are committed to enabling AI-led innovation across industries and geographies.
Position Overview We are looking for a Monitoring Desk Associate to join our Service Assurance Team. This position will play a key role in ensuring the optimal performance of Neysa s AI platforms by monitoring system health, responding to incidents, and performing troubleshooting and resolution in real time. The ideal candidate will have hands-on experience with Linux systems,
a passion for operational excellence, and the ability to quickly resolve issues impacting service availability.
Key Responsibilities
- Incident Monitoring Response: Monitor Neysa s AI platforms and infrastructure for any system alerts, performance issues, or service disruptions. Respond to incidents promptly and escalate issues as needed to ensure timely resolution.
- Incident Management: Follow defined processes for incident identification, classification, and escalation. Ensure incidents are managed effectively, with minimal disruption to service and in alignment with service level agreements (SLAs).
- Troubleshooting Resolution: Use your Linux expertise to investigate, diagnose, and resolve incidents affecting system performance. Troubleshoot system-level issues, application failures, and network-related problems.
- Proactive Monitoring: Continuously monitor the operational status of ser
📌 Linux System Administrator (Mumbai)
🏢 Neysa Networks
📍 Mumbai
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