Educational Requirements
- Bachelor Of Engineering
- Bachelor Of Technology
- BCA
- Master Of Engineering
- Master Of Technology
- MCA
Service Line
Cloud Infrastructure Services
Responsibilities
Mandatory roles- 1. Corporate Infrastructure /IT infrastructure is nothing but- Fair understanding on Windows/SQL servers, Networking (Routing/Switching), Storage, Any database, AWS
2. ITIL (Incident/change/release/Problem/Request) Other roles which are required along with above are: Service Exit Procedures/Planning- Interchangeably we can use the terms-who knows Vendor Management - who knows- Risk and resiliency management, understands SLA breach, manages contract, service review escalations, Cost and Service Optimization, maintain rapport with Third party providers.
Must haves:1. Experience in IT Service Management
2. Knowledge of corporate IT infrastructure
Needed:3. Experience working with and managing third-party vendors
Advantage:4. Supplier Continuity Management experience within IT/Vendor Resilience
5.
IT Service Continuity and Supplier Continuity Management
Technical and Skilled Requirements:
Primary skills - 1+ years of experience in IT service management and good knowledge of corporate IT Infrastructure
1+ years of experience in working with, managing 3rd parties. Experience in Supplier continuity management or exit planning would be an advantage.
1+ years of experience in IT resilience management, IT Service Continuity, Supplier Continuity Management.
Secondary skills Good to have skills -Experience in managing CI Outsourcing related documentation, processes, procedures and/or DORA knowledge would be an advantage.