- Need to ensure highest collection efficiency reduce the forward flow.
- Regularly track the portfolio for specific buckets for the assigned pool/area.
- Specific focus on Nonstarters and revenue collection- For Soft Bucket Team.
- Proper allocation of contracts to the team at the start of the month.
- Set collection goals and targets for the team.
- Regular interactions with the targeted large customers.
- Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket).
- Run reports and analyse data pertaining to the department and share with executive staff and managers of department staff as needed.
- Coordinate with external and internal stake holders regularly to ensure reduction over billing pool to enhance better collection efficiency.
- Trace out absconded default customers and initiate recovery process.
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
- Division/ Department Collections Soft Bucket Role Location Manager Collection Grade Range M1 to M3 Reports To (Role) Area Manager Collection
- Company Overview Purpose of the Role Job Role Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly monthly basis.
- Analyze the data, trends come out with quick action plans.
- Continuously provide training and upskilling opportunities for the team.
- Handle a team size of 5-6.
- Daily review of the team so that they achieve weekly milestone monthly target.
- Compliance to regulatory and company guidelines in terms of collecting cash, NOC, depositing cheques, accounting collections, CDT (cash direct transfer) etc.
- Maintain customer relationship by providing prompt service in terms of providing Interest certificate, TDS reconciliation NOC.
- Track co
📌 AREA MANAGER COLLECTION (Jalandhar)
🏢 Rekrut India
📍 Jalandhar
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