Join us in Jaipur, Sitapura as a Customer Support Executive. You will manage customer interactions through digital channels, ensuring high-quality resolution and service excellence.
Key Responsibilities
- Seller Support: Assist retail sellers via email and chat with account, inventory, and order issues.
- Resolve customer queries in real-time via chat and email platforms.
- Maintain qualified grammar, tone, and formatting in all written communication.
- Meet key performance metrics, including response time and customer satisfaction scores.
- Navigate multiple internal systems simultaneously to troubleshoot client issues.
Education and Experience
- Graduates in any discipline.
- Fresher / Experienced.
- 5.5 Days a week.
- Comfortable in 24*7 Environment.
Logistics and Transport
- Cab Facility: Available within a 25 KM radius of the Jaipur facility.
- Geographic Constraint: Candidates must reside within the operational cab zone.
- Remote Work: This is strictly an on-site role, not open to remote candidates.
- CTC- 2.50 LPA
Interested candidates pl reply with CV.
📌 Customer Support Executive- Jaipur/Work from office/24/7
🏢 TP
📍 Jaipur
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