About The Company
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us
Netomi is looking for a highly experienced Software Architect to join its Core Platform team. The ideal candidate will have robust hands-on experience building scalable, low-latency, high-performance backend systems using Java, Spring Boot, MySQL, Redis, AWS, Docker, and ECS.
This role requires someone who can design robust platform architecture, guide engineering teams, solve complex technical problems,
and ensure systems are built for scale, reliability, and performance.
Key Responsibilities
- Design and architect scalable, secure, and high-performance backend systems for Netomi’s core platform.
- Build and optimize low-latency applications capable of handling high-throughput workloads.
- Lead technical design discussions and define architecture best practices across engineering teams.
- Work extensively with Java, Spring Boot, MySQL, Redis, AWS, Docker, and ECS.
- Own performance tuning, database optimization, caching strategies, and distributed system design.
- Collaborate with product managers, engineering leaders, DevOps, and QA teams to deliver reliable platform capabilities.
- Review code, mentor senior engineers, and drive engineering excellence.
- Ensure platform components are resilient, observable, maintainable, and production-ready.
- Make architectural decisions around microservic
📌 Software Architect (India)
🏢 Netomi
📍 India