JOB DESCRIPTION (JD)Position: Hospital Receptionist / Front Desk Executive

Organization: PULMONIC A Multispecialty Hospital
Location: R-9/1, Raj Nagar, Ghaziabad – 201002
Department: Front Office / Reception
Job Type: Full time
Duty Hours: 8 Hours per Shift
Shift: Rotational Shift
Monthly Leaves: 4 Leaves

Job Summary

We are looking for a polite, professional, and patient-friendly Hospital Receptionist to manage the front desk and provide efficient assistance to patients, attendants, visitors, and hospital staff. The receptionist will be responsible for patient registration, appointment coordination, telephone handling, basic administrative work, and ensuring a smooth patient experience.

Key Responsibilities
- Welcome and greet patients, attendants, and visitors professionally.
- Handle incoming calls and transfer them to the concerned department/person.
- Manage patient registration and update patient information accurately.
- Schedule and coordinate doctor appointments.
- Guide patients and attendants to the appropriate department, ward, OPD, ICU, billing, laboratory, etc.




- Handle patient and visitor queries politely and professionally.
- Coordinate with doctors, nursing staff, billing, TPA, and other hospital departments.
- Maintain reception records, registers, and necessary documentation.
- Assist with billing and payment-related queries, as required.
- Maintain patient confidentiality and protect sensitive hospital information.
- Manage the reception area and ensure a professional environment.
- Handle emergency-related calls and immediately coordinate with the concerned department.
- Perform other front-office and administrative duties assigned by management.

Required Qualifications
- Minimum 12th Pass; Graduate preferred.
- Previous experience as a Hospital Receptionist / Front Desk Executive will be preferred.
- Basic knowledge of computers and MS Office.
- Good communication skills in Hindi and English.
- Pleasant personality and professional behavior

📌 Receptionist (Ghaziabad)
🏢 PULMONIC A Multispecialty Hospital
📍 Ghaziabad