13 Aug
|
ACCORDIBLE
|
Mumbai
Role: Operations Executive
Department: Soft Services / Technical Services / Manpower Services Operations
Location: Mumbai / Navi Mumbai
Experience: 4–8 years in Facility Management / Manpower Operations
Role Summary
We are hiring a proactive and structured Operations Executive to manage end-to-end operational control across 8 to 15 client sites within an assigned cluster. This is a field-active, accountability-first role responsible for daily manpower deployment verification, attendance accuracy, issue resolution, client communication, payroll input validation, site audits, and MIS reporting. The ideal candidate is not a data-entry person – they are an analytical operations controller who verifies field data, drives closures, manages clients, and ensures that every site is running at full contracted strength with zero service gaps
.
Key Responsibilities
• Verify daily attendance across all cluster sites; identify gaps, absenteeism, and replacement requirements.
• Coordinate manpower backfills and temporary replacements to maintain 100% deployment fulfillment.
• Review field site visit reports daily; conduct independent site visits for ground-level verification.
• Act as the primary client interface for operational issues, complaints, and manpower status updates.
• Validate payroll inputs, OT logs, rosters, and leave records before payroll cut-off.
• Maintain live issue trackers across all sites with owner, status, and resolution timelines.
• Prepare and submit Daily Attendance Dashboard, Weekly MIS, and Monthly MIS reports on time. • Coordinate toolbox talks, SOP refresher sessions, and induction training with documentation.
• Ensure compliance with grooming, uniform, PPE, ID card, onboarding, and statutory documentation standards.
• Review EOD updates from Field Executives and plan next-day priorities and site visit schedules.
Required Skills
• Multi-site manpower operations and deployment control
• Client communication and complaint handling
• A
📌 Operations Executive (Mumbai)
🏢 ACCORDIBLE
📍 Mumbai