Join our Team

About this opportunity:

We are seeking a skilled and proactive IT Security Administrator to join our IT Managed Services team. The successful candidate will be responsible for managing enterprise security infrastructure, ensuring the availability, performance, and security of critical IT security platforms while delivering services within defined SLAs. The role requires solid technical expertise, operational excellence, and a continuous improvement mindset.

What you will do:

Administer, maintain, and support enterprise security platforms, including:
Pulse Policy Secure (NAC)
Symantec Endpoint Protection
Symantec Protection Engine
Microsoft Public Key Infrastructure (PKI)
Blue Coat Secure Web Gateway (ProxySG)
Blue Coat Content Analysis
Blue Coat Malware Analysis
Microsoft Threat Management Gateway (TMG)
Cisco Identity Services Engine (ISE)
Microsoft Defender for Endpoint
DigiCert Enterprise Certificate Management
Ensure the availability, health, and performance of security platforms while meeting defined service level agreements (SLAs).
Monitor,



troubleshoot, and resolve complex security incidents, operational issues, and service requests within agreed timelines.
Perform root cause analysis (RCA), trend analysis, and prepare incident reports for recurring or critical issues.
Participate in security incident response activities, including threat containment, eradication, recovery, and remediation using enterprise security tools.
Review system performance and recommend improvements, capacity planning, and performance tuning to maintain optimal service availability.
Plan and execute system upgrades, patching, maintenance activities, and technology refreshes with minimal business impact.
Identify opportunities for automation, process optimization, and operational efficiency improvements.
Develop and maintain operational procedures, technical documentation, knowledge articles, and standard operating procedures (SOPs).
Create operational dashboards, rep

📌 IT Security Admin (Bengaluru)
🏢 Cradlepoint
📍 Bengaluru