Customer Relations Manager (Jaipur)

Customer Relations Manager (Jaipur)

13 Aug
|
Radicab Cables
|
Jaipur

13 Aug

Radicab Cables

Jaipur

Company Description
Radicab Cables, founded in 2019 and based in Jaipur, India, is a leading cable manufacturer offering a wide range of Fast Moving Electrical Goods (FMEG), including fans and electrical accessories. The company operates ISO-certified, RoHS-compliant manufacturing facilities licensed under IS:694, using fully automatic machinery and advanced testing systems aligned with Indian and British standards. Radicab produces high-quality low-voltage cables engineered for long-lasting performance, safety, and efficiency, using 99.9% pure electrolytic copper and carefully compounded PVC insulation. With a growing distribution network across multiple Indian states and exports to over 15 countries in the Middle East and Africa, Radicab combines precision manufacturing, global best practices, and a robust engineering team to deliver reliable, sustainable electrical solutions.

Role Description
The Customer Relations Manager is a full-time, on-site role based in the Greater Jaipur Area. This role is responsible for managing relationships with distributors, dealers,



and key customers, ensuring a high level of service, timely resolution of issues, and consistent follow-up on orders and deliveries. The Customer Relations Manager will handle customer queries and complaints, coordinate with production, logistics, and sales teams, and maintain accurate records of customer interactions and service outcomes. The role includes monitoring customer satisfaction, preparing reports and insights for leadership, supporting customer onboarding and product training, and contributing to continuous improvement of customer service processes. The person in this position will also assist in developing customer engagement initiatives that strengthen loyalty and support Radicab’s growth in domestic and international markets.

Qualifications
- Strong customer relationship management and stakeholder engagement skills, with the ability to build trust and maintain long-term partnerships.
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📌 Customer Relations Manager (Jaipur)
🏢 Radicab Cables
📍 Jaipur

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