Key Responsibilities
- Manage daily restaurant operations during assigned shifts.
- Lead and motivate the team to deliver excellent customer service.
- Ensure food quality, hygiene, and SOP compliance.
- Handle shift planning, cash management, inventory, and store operations.
- Resolve customer concerns and maintain high service standards.
- Support sales targets and drive operational excellence.
Eligibility
- Graduate/Diploma (Hospitality preferred).
- 13 years of experience in QSR, Restaurant, Retail, or Hospitality operations.
- Robust leadership, communication, and team management skills.
- Willing to work in rotational shifts and weekends.
Preferred: Candidates with experience in brands like McDonald's, KFC, Burger King, Domino's, Pizza Hut, Subway, Wow China, or other QSR chains.