Working for one of the largest independent Lift business’ in the UK, providing vertical transport solutions to the UK public and private sectors, high profile large national UK clients. Sheridan Lifts pride itself on operational excellence and consistent client satisfaction, you will be part of the team who manages the highest profile clients in the business.
- Location Manchester Head Office
Team
Key Accounts Team
- Role Account Manager
Salary
Competitive
Working for one of the largest independent Lift business’ in the UK, providing vertical transport solutions to the UK public and private sectors, high profile large national UK clients. Sheridan Lifts pride itself on operational excellence and consistent client satisfaction, you will be part of the team who manages the highest profile clients in the business. The Account Manager will manage a portfolio of smaller Key Accounts, with a view to achieving organic growth within the accounts through excellent service delivery. This role will involve communicating with your accounts both face to face and remotely,
including travelling to client sites for meetings. Regular place of work will be the Manchester office of Sheridan lifts. The role offers opportunities to grow as the department structure has routes for developing your skill set and progressing your career.
Key Responsibilities
- Managing your own Account Portfolio to maximise organic account growth.
- Meetings with customers, to advise on performance and compliance and any improvements or recommendations we have for them.
- Advising service of your monthly services due for your accounts.
- Checking Joblogic on a daily basis to ensure that all services, call outs completed by service.
- Keeping and maintaining spreadsheets for call outs, service management and any repairs.
- Assisting clients on queries they may have and finding a resolution.
- Phone calls to customers and engineers.
- Key Accounts work as a team, when you or other members of the team are