13 Aug
|
Smartmart Recruitment Mumbai
|
Mumbai
13 Aug
Smartmart Recruitment Mumbai
Mumbai
- Guest Relations Executive (GRE) for Play Zone / Play Centre.
Responsibilities
- Welcome guests and create a warm first impression.
- Handle walk-in enquiries and phone calls.
- Explain packages, memberships and party options.
- Manage admissions, bookings and POS billing.
- Answer WhatsApp enquiries and follow up with customers.
- Coordinate with the floor team to ensure a seamless guest experience.
- Maintain reception cleanliness and organisation.
- Assist with event check-ins and daily reception operations.
Requirements
- Excellent spoken English and valuable communication skills.
- Pleasant personality with a customer-first attitude.
- Basic computer knowledge.
- Ability to multitask and stay calm during busy periods.
- Prior customer service or front office experience preferred.
- Working Hours
- 10:30 AM 8:30 PM
- Weekly off on a weekday (weekend availability mandatory)
📌 Guest Relations Executive (Mumbai)
🏢 Smartmart Recruitment Mumbai
📍 Mumbai