Company Description
Sterling Avante Mohali is a contemporary hotel located in TDI City, at the heart of Mohali’s growing business district. It is designed as a versatile destination where business travel, meetings, and celebrations come together in a modern, comfortable setting. The hotel serves both corporate guests and social events, offering efficient rooms, technology-enabled meeting spaces, and vibrant dining options. Whether hosting business trips, corporate meetings, weddings, or family gatherings, Sterling Avante Mohali provides flexible spaces and professional service to support a wide range of guest needs.

Role Description
The Senior Associate – Front Office is a full-time, on-site role based at Sterling Avante Mohali in Sahibzada Ajit Singh Nagar. This role is responsible for welcoming guests, managing check-in and check-out procedures, and ensuring a smooth front desk experience. Daily tasks include handling guest inquiries in person and over the phone, coordinating with housekeeping and other departments, and maintaining accurate records in the property management system.



The Senior Associate – Front Office also monitors lobby operations, supports reservations, and resolves guest issues promptly and professionally to maintain high service standards. The role requires consistent adherence to hotel policies, attention to detail, and a friendly, solution-oriented approach to guest interactions.

Qualifications
- Strong customer service skills, including the ability to handle guest requests and resolve concerns with empathy and professionalism.
- Experience with receptionist duties and front desk operations, including managing check-in and check-out processes.
- Effective phone etiquette and communication skills for handling reservations, inquiries, and internal coordination.
- Ability to work in a rapid-paced hospitality environment, multitask, and maintain accuracy under pressure.
- Previous experience in hotel front office or hospitality operations is pr

📌 Senior Associate – Front Office (Sahibzada Ajit Singh Nagar)
🏢 Sterling Avante Mohali
📍 Sahibzada Ajit Singh Nagar