Responsible for day to day operational, ficial, commercial administrative activities of the branch. Ensuring 100% compliance to regulatory and organizational guidelines.
Job Context: Major challenges include consistent delivery of 100% accuracy across wide range of activities amid changing processes and guidelines, adaptation to extended working hours, seasonal un predictable spike in volumes with limited or no system validations. Maintaining confidentiality of information and documentation despite lack of infrastructure and support. Operating multiple systems (in excess of 15) despite server bandwidth and connectivity issues. Handling Sales behaviour effectively in order to ensure compliance to internal and external guidelines.
KRA1 Execute ficial processes timely with 100% accuracy 1. Execute the receipting, banking and reconciliation processes accurately for policy cash/Cheque/DD within timelines as per the set process. 2. Detection of Fake note to avoid operational loss. 3. Cheque Dishonour Management. 4.
Safe custody of both sets of Safe and cash box Keys and one set of office keys. 5. Timely reconciliation of assets of the branch. 6. Ensure genuineness of petty cash spends, timely raising and recording.
KRA2 Provide commercial support 1. Identify local vendors and facilitate their registration as per procurement guidelines. 2. Procurement of vendor bills, establishing genuineness and timely payment as per agreement. 3. Encourage NEFT registrations of vendors. 4. Support lease agreement registration and renewal process. 5. Recent branch set up coordination with various functions like IT/Infra/banking/ZOPS/DSF for smooth functions of branch.
KRA3 Extend Legal , Compliance and Taxation support 1. Timely remittance of professional and work contract tax. 2. Represent company on behalf of compliance/HO for hearing matters in labour/consumer court. 3. Timely updates to HO on receipt of any notice from Tax authorities/labour offices/employment exchange/L
📌 Customer Service Executive (Latur)
🏢 Aditya Birla Insulators
📍 Latur
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