Vrbo, a world leader in the vacation rental industry, is the place to book beach houses, cabins and condos with more than two million places to stay in 190 countries. The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations. Vrbo is part of the Expedia Group family of brands.
Our Vrbo team is currently looking for motivated individuals with a bias to action, an obsession with resolving customer issues, and collaborating with team members across the globe.
As a Technical Support Specialist, you are responsible for providing Level II customer support for the Vrbo suite of tools and websites. You will assist in the resolution of customer questions and inquiries in booking, configuring, or consuming Vrbo travel-related services. Are you experienced at resolving issues of advanced complexity and skilled at handling higher-level tasks. Can you explain complex ideas and concepts in a clear,
simple manner Technical Support Representatives require both an intimate knowledge of product as well as some extended general technical knowledge of web browser technologies, operating systems and hardware. You will be interfacing directly with our customers and should possess solid communication skills as well as the ability to explain technical procedures in a way best understood by the individual you are working with.
Note: We will provide training on our products and services. This position is in Gurgaon and reports to the Associate Manager, VR Technical Support. There is no opportunity for remote/virtual participation.
Introduction to the Team
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and res
📌 VR Technical Support Associate (Gurugram)
🏢 Expedia
📍 Gurugram
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