Job Description
Senior IT Operations Engineer
Application & Infrastructure | Microsoft 365 | AWS Cloud
Reports To:
Department:
Location:
Service Delivery Manager
IT Operations
Hybrid / On-site
Contract Type:
Permanent, Full-Time
Role Overview
We are looking for an experienced and versatile IT Operations Engineer to join our team. This is a
broad-reaching role that sits at the intersection of application support and cloud infrastructure,
making it ideal for a technically ambitious individual who thrives in a dynamic workplace.
Operating as part of a Microsoft 365 organisation and leveraging a cloud-first infrastructure
approach within AWS, you will play a key role in maintaining platform reliability, supporting
business-critical applications, and driving continuous improvement across our digital estate.
Key Responsibilities
Microsoft 365 & Collaboration

Administer and optimise the Microsoft 365 environment, including Exchange Online,
SharePoint Online, Teams, and OneDrive
Manage and configure Entra ID (Azure AD), including Conditional Access, MFA, Privileged




Identity Management (PIM), and Identity Governance
Operate and tune Microsoft Defender suite (Defender for Endpoint, Defender for Identity,
Defender for Cloud Apps, Defender for Office 365)
Administer Microsoft Intune for endpoint management, including policy deployment,
compliance baselines, and device enrolment across Windows, iOS, and Android
Manage Microsoft Purview for data classification, DLP policies, retention labels, and
compliance reporting
Monitor and respond to alerts within Microsoft Sentinel, investigating incidents and tuning
analytics rules
AWS Cloud Infrastructure

Support and maintain AWS cloud infrastructure including EC2, VPC, S3, RDS, Lambda,
CloudWatch, and IAM
Assist in managing cloud costs through tagging strategies, Reserved Instance planning,
and resource rightsizing
Work within an Infrastructure-as-Code approach using tools such as Terraform or AWS
CloudFormation
Support CI/CD pipeli

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