We are looking for a proactive and detail-oriented First Mile Back Office Coordinator (APM) to support daily first-mile logistics operations. The role involves coordinating with field teams, hubs, vendors, and operations to ensure smooth pickup planning, rider allocation, shipment tracking, and accurate reporting. The candidate should have strong communication skills and basic computer knowledge.
Key Responsibilities
Coordinate daily first-mile pickup operations.
Monitor pickup schedules and ensure timely execution.
Maintain shipment, rider, and vendor records.
Coordinate with APM, hub teams, and delivery executives for operational support.
Track pending pickups and resolve operational issues.
Prepare daily MIS reports and share updates with management.
Ensure accurate data entry and document management.
Handle email communication and operational escalations.
Monitor attendance and productivity of field staff.
Support onboarding and operational documentation when required.
Eligibility Criteria
Graduate
13 years of experience in E-commerce or Logistics Operations.
Freshers with strong computer skills may also apply.
Valuable communication and coordination skills.
Basic knowledge of MS Excel, Word, Email, and Google Sheets.