The Training Executive is responsible for planning, coordinating, and delivering training programs that enhance employees knowledge, skills, and service standards across the organization. The role supports employee onboarding, operational training, compliance programs, and continuous learning initiatives to ensure exceptional guest experiences and adherence to brand standards.
Major Responsibilities
Conduct induction and orientation programs for all recent employees and ensure a smooth onboarding experience.
Coordinate and deliver training programs on customer service, grooming standards, communication skills, SOPs, product knowledge, and hospitality service excellence.
Assist Heads of Departments (HODs) in identifying training needs and preparing departmental training calendars.
Maintain training records, attendance, assessments, certifications, and employee training history.
Job Expectations:
Key Skills:
Training delivery and facilitation
Presentation and public speaking skills
Excellent communication and interpersonal skills
Hospitality service standards
Employee onboarding and induction
Training Needs Analysis (TNA)
SOP implementation
Minimum Qualification: Bachelors Degree in Hotel Management, Hospitality Management, Human Resources, Business Administration, or a related field Minimum Job Experience: 2 4 year Reporting to: Director HR Travel: N/A
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Training Executive For Lonavala (Lonavla)
🏢 Della Group
📍 Lonavla
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