At U.S. Bancorp India, were on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description
- Theorganization''s risk management structure is designed to promote effective governance and risk management that is systematic, transparent, credible,timely, and verifiable through clear delineation and execution of key roles and responsibilities.
- Its goal is to assess and/or manage risks that mayimpactthe company, including credit, financial, liquidity, market, operational, reputational, strategic, and other risks asappropriate.
- Under general supervision,the Business Risk Specialistis responsible forexecuting quality management (QM) call monitoring reviews across multiple operational departments, including Bankruptcy, Mortgage Collections,



Servicemembers Civil Relief Act (SCRA), and Repossession.
- This role performs detailed evaluations of customer interactions to ensure accuracy, completeness, timeliness, adherence to procedures, and compliance with applicable regulatory requirements.
- The specialistoperateswithin a production-based,metrics-driven environment, applying standardized testing methodologies to assess agent performance andidentifyoperational and compliance risk.
- QM call monitoring evaluates call handling to ensure adherence to regulatory, state, and internal procedural requirements whilemaintainingoverall call effectiveness and quality.
- Work atmosphere may include a high-volume, production-oriented setting focused on transactional testing that requires completion within defined service level agreements.

Basic Qualifications

-Bachelor''s degreein business, finance, risk management, or related field, or equivalent work exp

📌 Business Risk Specialist (Chennai)
🏢 U.S. Bancorp India
📍 Chennai