Location: Borivali West (Target Mall)
Experience: 2 Months – 1 Year
Salary: ₹10,000 – ₹20,000 per month (Based on experience & performance)
Employment Type: Full-time
Job Summary
We are seeking a dynamic and enthusiastic Academic Calling Executive to join our EdTech team. The role involves connecting with prospective students and parents, explaining our educational programs, qualifying leads, and guiding them through the enrollment process. The ideal candidate should have excellent communication skills and a passion for helping learners achieve their career goals.
Key Responsibilities
- Contact prospective students and parents through outbound calls.
- Explain courses, programs, and learning solutions clearly and effectively.
- Understand student requirements and recommend suitable courses.
- Follow up with interested leads and convert inquiries into enrollments.
- Maintain accurate records of calls, leads, and follow-ups in the CRM.
- Coordinate with the admissions and counseling teams to ensure a smooth enrollment process.
- Meet daily, weekly, and monthly calling and conversion targets.
- Resolve basic queries and provide excellent customer support.
Eligibility
- Graduate in any discipline (preferred).
- Experience: 2 months to 1 year in Telecalling, Telesales, Academic Counseling, or Customer Support (EdTech experience preferred).
- Freshers with excellent communication skills may also be considered.
Required Skills
- Excellent communication and interpersonal skills.
- Fluency in English and Hindi (additional regional languages are a plus).
- Good convincing and negotiation skills.
- Basic knowledge of MS Office and CRM tools.
- Target-oriented with a positive attitude.
- Ability to build rapport with students and parents.
Salary & Benefits
- Salary: ₹10,000 – ₹20,000 per month
- Career growth opportunities in the EdTech industry
- Training and skill development
- Supportive and collaborative work setting