Roles and Responsibilities :
- Manage daily operations of the hotel's front desk, ensuring smooth check-in/check-out processes for guests.
- Provide exceptional customer service to guests, addressing their queries and concerns in a qualified manner.
- Assist with room assignments, key distribution, and guest registration.
- Maintain accurate records of guest transactions and maintain confidentiality at all times.
Job Requirements :
- 0-1 year of experience in hospitality industry or related field.
- Excellent communication skills with ability to interact effectively with customers from diverse backgrounds.
- Strong management skills to prioritize tasks efficiently during peak periods.
- Basic knowledge of computer applications such as MS Office.
📌 Multi-tasking Staff (New Delhi)
🏢 National Institute for Smart Government (NISG)
📍 New Delhi
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