Order Processing : Ensure accuracy in order details and coordinate with various departments to meet customer requirements.
Communication and Liaison : Communicate order status, product availability, and delivery timelines effectively.
Customer Support : Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Sales Support : Collaborate with the marketing department to coordinate promotional activities and support sales campaigns.
Inventory Management :Monitor and manage inventory levels to ensure product availability and prevent stockouts.
Meeting Coordination :Coordinate travel arrangements for the sales team when necessary.
Qualifications And Skills
Bachelor’s degree in business, marketing, or a related field.
Proven experience in a sales coordination or administrative role.
Ability to effectively communicate with internal teams and external customers.
Customer-centric mindset with a commitment to providing exceptional service.
Ability to work collaboratively with sales, marketing, and other cross-functional teams.
Proactive approach to identifying potential issues and finding solutions.
Ability to thrive in a rapid-paced environment and adapt to changing priorities.