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About the Role
We’re looking for a hands-on System Administrator / IT Executive (System Engineer) who enjoys solving real-time tech issues and keeping systems running smoothly. If you have robust hardware troubleshooting skills + L1 support experience, this role is for you.
What You’ll Do (Key Responsibilities)
Provide Level 1 support for desktops, laptops & peripherals
Troubleshoot Windows 10/11 OS issues
Install, configure & maintain end-user systems
Manage user accounts, password resets & lockouts (Active Directory)
Handle hardware troubleshooting & basic repairs (RAM, HDD/SSD, BIOS, power issues)
Diagnose printer issues (drivers, spooler, connectivity)
Configure LAN/Wi-Fi & troubleshoot network issues (DNS, IP, access)
Support onboarding/offboarding (asset allocation, system setup, access control)
Perform system updates, patching & software installations
Assist in antivirus deployment & monitoring
Maintain IT asset inventory & documentation
Log, track & resolve tickets via IT helpdesk system
Escalate complex issues to L2/L3 teams when required
What We’re Looking For (Skills)
Strong knowledge of Windows OS & basic Linux
Networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs)
Active Directory & Group Policy experience
Hands-on experience in desktop/laptop hardware troubleshooting
OS installation, system formatting & driver configuration
Printer, scanner & peripheral troubleshooting
Basic IT security & backup knowledge
IT asset lifecycle management understanding
cPanel knowledge is a bonus
Soft Skills
Strong communication & user-handling skills
Problem-solving mindset
Ability to multitask & prioritize
Team player with an ownership attitude
Who Should Apply?
Candidates with 1–2 years in IT Helpdesk/Desktop Support
OR Freshers with str
📌 System Administrator (Bengaluru)
🏢 DemandNXT
📍 Bengaluru
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