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- · Own multiple workstreams of business process re-engineering projects - Independently drive discussions with process owners, problem solving meeting with senior operations leaders.
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- · Conduct current state assessment and design target operating model.
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- · Identify pain-points/ improvement opportunities in the processes and assess their impact on the business.
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- · Design solutions corresponding to the pain-points/ challenges and prioritize them as by conducting cost benefit analysis.
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- · Create business cases supporting the solutions designed for the challenges.
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- · Create final deliverables for the stakeholders using PowerPoint, Word, Excel
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- As part of GSS Transformation Practices
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- · Contribute to practice building activities - conduct knowledge sharing sessions.
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- · Coach junior members of the team
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- Education, Technical Skills & Other Critical Requirement