Customer Support Specialist- Tax (Bengaluru)

Customer Support Specialist- Tax (Bengaluru)

13 Aug
|
Rippling
|
Bengaluru

13 Aug

Rippling

Bengaluru

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. As a member of our quickly growing Tax Support team,



you will be responsible for new hire training and directly supporting current hires as they enter the workload. This is an exciting role where you will have a direct impact on our day-to-day operations, customer experience and product development If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes

What You Will Do

Become the Subject Matter Expert for our product suite
Create and maintain training content and documentation to ensure agents have access to the latest product and procedural knowledge.
Deliver training sessions (both virtual and in-person) on complex topics, new feature rollouts, and best practices.
Provide dedicated support and mentorship to new hires to accelerate their onboarding and ensure they are quickly set up for success.
Support Rippling agents to resolve issues related to our produc

📌 Customer Support Specialist- Tax (Bengaluru)
🏢 Rippling
📍 Bengaluru

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