We are seeking a Digital Payments Product Manager to join the Transaction
Banking division, focused on delivering robust digital payments experiences
through the web portal for our corporate clients. In this role, you will execute
on the digital payments strategy and roadmap to deliver intuitive web payments
experiences for our corporate clients globally.
In this role, you will collaborate closely with interdisciplinary teams
including engineering, design, operations, risk/compliance, and client facing
teams to deliver consumer-grade digital solutions to corporate clients. You will
be responsible for hands-on execution and stakeholder alignment to deliver
delightful client experiences.
Responsibilities:
* Execute against product strategy and roadmap to deliver measurable
improvements through the digital payments experience, balancing client
outcomes, business needs, risk controls, and technical feasibility.
* Identify and define product requirements for web-initiated payments based on
client feedback and user data.
* Document clear user journeys, user stories,
and acceptance criteria to direct
and inform design and engineering resources.
* Participate in backlog grooming, sprint planning, and prioritization of
features to ensure timely delivery of enhancements.
* Coordinate with engineering and testing teams to ensure product features are
delivered on time and meet quality standards.
* Collaborate with the design team to ensure digital solutions are designed to
deliver exceptional user experience for corporate clients.
* Work with coverage and support teams to gather insights into client needs and
pain points.
* Analyze user behavior, feedback, and data to continuously refine, enhance,
and prioritize product features to deliver impactful outcomes.
* Manage inter-team and technology dependencies to mitigate project and product
risks.
* Develop and nurture team-oriented working relationships with key internal
partners including various product teams, legal and comp