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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
We are looking for a Senior Engagement Manager to join India PS Pre-Sales team in India. This is a senior individual contributor + team leadership role sitting at the intersection of pre-sales, solution architecture, and delivery — you will own the scoping, solutioning,
and commercialisation of complex Salesforce PS engagements across the India enterprise market.
You will be the trusted technical advisor to customers and account teams during the pre-sales cycle, responsible for shaping winning
PS deals from qualification through to SPW/SOW signature.
What You'll Do
- Lead end-to-end PS pre-sales engagements — from discovery and scoping through to effort estimation, SPW/proposal creation, and deal closure.
- Architect Agentforce-led solutions for enterprise customers, designing agentic workflows, LLM orchestration, and AI automationpatterns on the Salesforce platform.
- Partner with AEs, Solution Engineers, and Customer Success to position PS as a strategic differentiator on complex, multi-cloud opportunities.
- Own the effort estimation and resource planning process — producing credible, commercially sound PS proposals that balance customer value with deliv