Loan Servicing Representative (Bengaluru)

Loan Servicing Representative (Bengaluru)

13 Aug
|
WELLS FARGO BANK
|
Bengaluru

13 Aug

WELLS FARGO BANK

Bengaluru

About this role:
Wells Fargo is seeking a Loan Servicing Representative.

In this role, you will:
- Support Loan Servicing functional area or processes
- Identify opportunities to improve various areas within Loan Servicing and recommend solutions
- Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
- Perform moderately complex administrative, transactional, operational, or customer support tasks
- Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
- Receive direction from Loan Servicing supervisors
- Escalate non-routine questions to experienced individuals
- Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
- Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units,



as well as internal or external customers
- Provide guidance to less experienced peers

Required Qualifications:
- 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

-
- Understand key commercial insurance lines such as Property, General Liability, Auto, Workers Compensation, Inland Marine, Umbrella, and Skilled Liability.
- Interpret coverage forms, endorsements, exclusions, limits, and deductibles accurately.
- Review COIs, binders, policies, and renewals for completeness and compliance.
- Stay updated on industry standards, ACORD forms, carrier requirements, and underwriting guidelines.
- Communicate findings clearly with Stakeholders
- Document comments and review notes in the required format/tools.
- Handle clarifications professionally and pr

📌 Loan Servicing Representative (Bengaluru)
🏢 WELLS FARGO BANK
📍 Bengaluru

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