Be yourself, be your best
At e-Core, we combine our global experience in key industries with the latest technologies to help both fast-growing and established companies transform and accelerate their business models, develop innovative digital solutions, scale their technology capabilities, and sustain long-term growth.
We are looking for a Senior Atlassian Consultant based in India to serve as a key point of contact for our Atlassian platform ecosystem. In this role, you will balance day-to-day administration and platform support with continuous improvement initiatives, ensuring scalability, governance, and alignment with business objectives.
Key Responsabilities
Atlassian Platform Support & Administration
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Serve as the primary point of contact for Atlassian platform support, managing incidents, service requests, troubleshooting activities, and user inquiries.
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Own hands-on administration of Jira, Jira Service Management, and Confluence, including workflows, screens, issue types, custom fields, automation rules, permissions, and project configurations.
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Manage user provisioning, group membership, permission schemes, and project role assignments.
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Troubleshoot and resolve platform issues, configuration conflicts, and integration-related incidents.
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Monitor platform health, usage, and operational performance to ensure a reliable and reliable environment.
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Maintain platform governance standards and ensure consistency across projects and teams.
Continuous Improvement & Platform Evolution
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Assess enhancement requests and identify opportunities to improve processes, user experience, and operational efficiency within the Atlassian ecosystem.
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Gather, analyze, and document business requirements, translating them into scalable Atlassian solutions.
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Design, configure, and implement platform enhancements aligned with business objectives and best practices.
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Facilitate discussions with stakeholders to understand pain points, prioritize improvements, and
📌 Senior Atlassian Consultant (India)
🏢 e-Core
📍 India