POSITION: Health & Advantages Consulting – Analyst
INTERNAL DETAILS
- Job family: H&B; Consulting / Job family group: Consulting
- Job profile: H&B; Consulting – Analyst
- Aligns with the US-based role of Level C
WHAT A TYPICAL DAY LOOKS LIKE
· Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
· Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
· Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
· Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
· Aid in developing open enrollment benefit guides
· Engage with client vendors regarding client deliverables,
documentation and data, and issue resolution
- Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
- Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
- Monitor day-to-day client interactions and offer support or escalate appropriately
· Support with client compliance requirements
· Manage and maintain client documentation and data files
- Use Mercer’s proprietary tools, templates and best practices
- Interact daily with US-based core client team members
WHAT WE VALUE
- Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
- Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
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