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Purpose of the Job:
To ensure a professional, efficient, safe, and visitor-friendly workplace experience by managing front office operations of Plant, administrative services, facility coordination, and vendor support while maintaining high standards of service quality, compliance, cost control, and employee satisfaction across plants, Sales offices and corporate administration activities.
Key Dimensions:
Budget adherence and cost efficiency.
Office & Plant Housekeeping (5 S Audit Rating)
Canteen & Transport Services Satisfaction
100% Statutory Compliance
Visitor management Compliance
Invoice Processing Accuracy
Closure of Admin Requests - Timeliness
Contract Renewal Timeliness
1. Front Office & Visitor Experience Management
- Manage reception operations and maintain a welcoming, professional setting.
- Receive, register, and assist visitors, customers, auditors, vendors, contractors, and business partners.
- Ensure compliance with visitor access control and security procedures.
- Manage incoming calls, enquiries, and communication routing.
- Maintain visitor records and ensure adherence to visitor management protocols.
- Coordinate meeting room scheduling and readiness.
2. Guest, Travel & Hospitality Coordination
- Organize & coordinate travel, accommodation, hospitality arrangements and transportation arrangements for business guests, customers, auditors, consultants, and leadership teams.
- Organize meeting logistics including conference rooms, refreshments, presentation materials, and hospitality arrangements.
3. Office & Administrative Operations
- Ensure efficient daily functioning of office administration services.
- Maintain office records, documentation, and filing systems.
- Coordinate office supplies, consumables, and service requests.
- Support implementation and adherence to administrative policies and procedures.
- Respon
📌 Frontdesk & Administration Representative (Pune)
🏢 Armacell
📍 Pune